What materials are the leashes made out of?

The webbing is made out of woven polyester for durability and the hardware is made out of anodized aluminum for strength.

How do I adjust the length of my leash?

To change the length of the Connect 14 ft leash, unreel the leash until you reach the carabiner. Remove the carabiner from both loops. Wind or unwind leash to desired length. Replace carabiner into both loops.

How do I use the tick tool?

Remove the tick tool by pushing the carabiner hook to the side and pull out tick tool. Use tick tool like a tweezer and slowly remove tick. Replace tick tool by sliding back into leash.

What are the washing instructions for my leash?

If your leash gets dirty, remove the carabiners and tick tools, then wash your leash by hand in warm water with mild soap or detergent.

Hang to dry.

How can I track my order?

After the purchase has been processed and as shipping label is created, you will receive an email with the tracking number link. If you did not receive the link, please contact us at Coco@canineoutdoorcompany.com.

How do I contact Customer Support?

If you have any questions, please email us at Coco@canineoutdoorcompany.com and we will respond promptly.

What are your processing times on orders?

Your order will ship typically within 24 -48 hours.

What is your return policy?

You will have up to 30 days to return this product if you are not satisfied with the product.

Defects in manufacturing or materials have a Lifetime Warranty.